7ace Terms and Conditions

Introduction and Acceptance

7ace is an online gaming and betting platform operated specifically for users in Bangladesh. The website address 7ace.cam and all associated subdomains, mobile versions and applications are covered by these terms.

By using the 7ace platform, you confirm that you have fully read and agreed to these terms and conditions, our Privacy Policy and our Responsible Gaming Policy. These terms constitute a legally binding agreement.

• 7ace reserves the right to amend these terms at any time, and any changes will be published on the platform before taking effect.
• Continued use of the platform after any changes means you consent to the updated terms.
• In the event of a dispute, the English version (where applicable) will take precedence over the Bengali translation.

Account Registration and Management

Having an active account is mandatory to play games and place bets on 7ace. You must provide accurate and complete information when completing the registration process.

Registration Requirements

• Each user may register only one account. Creating multiple accounts is strictly prohibited and may result in account cancellation and forfeiture of deposited funds.
• The name, address, date of birth and contact details provided at registration must be true and accurate.
• Account login details (username and password) must be kept completely confidential and must not be shared with any third party.
• An account may not be transferred or sold to any other person.
• If you suspect unauthorized access to your account, notify our support team immediately.

Identity Verification (KYC)

7ace conducts identity verification to ensure security and financial integrity. The following documents may be requested for withdrawal requests or security-related reasons:

• Scanned copy of National ID (NID) or passport.
• Proof of ownership of a bank account or mobile banking account.
• Proof of address if required.

Withdrawals may be held until the verification process is complete. 7ace reserves the right to temporarily or permanently close an account in the event of failure to provide accurate information.

Eligibility and Age Requirement

To use all services on 7ace, users must meet the following eligibility requirements:

7ace reserves the right to verify age in cases of suspicion. If an account belonging to a minor is found, all winnings will be forfeited and the account will be permanently closed.

Bonus and Promotion Policy

7ace offers various types of bonuses and promotional offers. Each bonus comes with specific terms and conditions that must be followed.

Welcome Bonus

New members will receive a 150% welcome bonus on their first deposit, up to a maximum of ৳10,000. The following conditions apply to this bonus:

• A 15x wagering requirement must be met before bonus funds can be withdrawn.
• The minimum deposit amount to receive the bonus is ৳200.
• The welcome bonus is awarded only once per account.
• Each game's own contribution rate applies to bets placed with bonus funds.
• If the wagering requirement is not met within the set time limit after receiving the bonus, the bonus will be cancelled.

General Bonus Terms

• The same bonus will not be awarded to multiple accounts operated by members of the same household or from the same IP address.
• If misuse or manipulation of the bonus program is suspected, 7ace reserves the right to cancel bonuses without notice.
• Promotional offers may be changed or cancelled at any time; visit the platform for the latest information.
• VIP membership cashback and special benefits are governed by the VIP program's own terms.

Payment and Transaction Policy

7ace provides deposit and withdrawal facilities through popular payment methods in Bangladesh. All financial transactions are secured by SSL encryption.

Deposit Rules

• Minimum deposit amount: ৳200 — across all methods including bKash, Nagad, Rocket and bank transfer.
• Deposited funds are generally credited to the account instantly. Contact the support team in the event of a technical issue.
• It is advisable to use the same mobile banking account or bank account at withdrawal as was used at the time of deposit.

Withdrawal Rules

• Minimum withdrawal amount: ৳800.
• The withdrawal process is generally completed within 10 to 45 minutes.
• Identity verification may need to be completed before a withdrawal request is processed.
• Funds subject to an unmet wagering requirement on bonus money cannot be withdrawn.
• If an unusual or suspicious transaction is identified, 7ace reserves the right to hold the withdrawal and conduct an investigation.

Currency and Conversion

All transactions on 7ace are conducted in Bangladeshi Taka (BDT / ৳). No foreign currency conversion applies.

Gaming Rules and Fair Play

All games on 7ace are operated by certified providers and results are determined through Random Number Generator (RNG) technology. This ensures a fair and equal opportunity for all players.

General Rules of Play

• Each game has its own rules, which can be found in the game interface or help section.
• If a game is interrupted due to a technical error, the bet for the affected round will be refunded.
• Playing using bots, automated software or unfair strategies is strictly prohibited.
• Attempting to gain abnormal profits by exploiting a game error or vulnerability will result in the cancellation of those winnings.
• Following the dealer's instructions and the rules of the game is mandatory in live casino games.

Sports Betting

• A bet cannot be changed after it has been finalised, however the cash-out feature may be used where applicable.
• If a match is abandoned, postponed or the result is changed, bets will be settled according to the applicable rules.
• Betting on the basis of match fixing or insider information is strictly prohibited.

Responsible Gaming

7ace believes that gaming should be a recreational activity. We are committed to helping our users develop healthy and responsible gaming habits.

• Play within your budget and never increase your bets to chase losses.
• Set time limits on your play and use the self-exclusion tool if needed.
• If you notice signs of gaming addiction, contact our support team.

For more details, visit our Responsible Gaming page.

Security and Privacy

7ace uses the highest available technology to protect your personal information and financial data. Our full privacy policy can be found here.

• All data transmission is secured by SSL/TLS encryption.
• Your personal information is not shared with third parties, except where legally required.
• Protect yourself from phishing or fraud; 7ace will never ask for your password by email or SMS.

Account Closure and Suspension

7ace may temporarily or permanently close any account in the following circumstances:

• If any clause of these terms and conditions is violated.
• If fraudulent activity, bonus abuse or money laundering is suspected.
• If evidence of managing multiple accounts is found.
• If registration is done with false information.
• If the person is identified as a minor.

If you wish to request a voluntary account closure, please contact the support team via live chat. If there is a valid withdrawable balance, it will be returned before the account is closed.

Limitation of Liability

7ace makes every effort to operate a safe and reliable platform. However, our liability is limited for the following:

• If a game is interrupted due to internet connection issues, power outages, or device failures.
• If the service is disrupted due to server downtime of third parties (game providers, payment providers).
• If unauthorized access to your account occurs due to your own negligence.
• If legal issues arise in using the service due to conflict with local laws.

In no case will 7ace's maximum liability exceed the total amount you deposited in that month.

Changes to Terms & Conditions and Dispute Resolution

7ace reserves the right to change these terms and conditions at any time.

• For significant changes, users will be given advance notice via email or through the platform.
• Continued use of the platform after changes will be considered acceptance of the new terms.
• In case of any dispute, it is recommended to first contact 7ace's support team.
• If the matter is not resolved through support, there is an option to settle the dispute through arbitration.

Contact & Support

For any questions or complaints regarding these terms and conditions, please contact our support team:

These terms and conditions were last updated in January 2026. Applicable only to those aged 21 and above. 21+