7ace's Responsible Gaming Policy
7ace believes online gaming should be a source of enjoyment — not worry. Our safe gaming tools and support systems are here to help you stay protected and in control.
Why is Responsible Gaming Important?
Online gaming is a great form of entertainment — but playing without awareness can lead to personal and financial harm. 7ace always puts its players' wellbeing and peace of mind first. Our responsible gaming framework ensures you stay in control at all times and that gaming remains an enjoyable experience.
Age Verification
The minimum age to open an account and play at 7ace is 21. We verify age at registration and do not allow minors to create accounts. If you believe someone underage is using our platform, please notify our support team immediately.
Setting Deposit Limits
You can set your own daily, weekly, or monthly deposit limit. This feature helps keep your budget under control and prevents overspending. Contact our live chat to set a limit — we provide 24/7 support.
Time-Out Feature
If you feel you need a break, you can take a time-out ranging from 24 hours to 6 weeks. During this period, no deposits or bets can be placed on your account. Your account will be reactivated automatically once the break ends.
Self-Exclusion
If you need a longer break, choose the self-exclusion option. You can close your account for 6 months, 1 year, or permanently. Once this request is made, it takes effect immediately and cannot be cancelled during the exclusion period.
Reviewing Gaming History
By logging into your account, you can view your complete deposit, withdrawal, and betting history at any time. Understanding your own gaming patterns makes it easier to make informed decisions.
Support and Guidance
If you feel gaming is becoming a problem, contact our 24/7 Bengali live chat. Our trained support team will assist you confidentially in making the right decisions.
Recognise the Warning Signs
If you notice any of the following in yourself, consider using our responsible gaming tools and seek help if needed.
- Spending money beyond your budget
- Playing repeatedly to recover losses
- Neglecting family or work because of gaming
- Cutting back on sleep or food to play for long hours
- Feeling restless or irritable when not gaming
- Borrowing money or dipping into savings for gaming
- Being dishonest with loved ones about your gaming
Important Reminder
Gaming is not a source of income — it is a form of entertainment. Never bet money you cannot afford to lose. There is no guarantee of winning, and trying to recover past losses often leads to even greater losses.
Get in Touch for Help
- 24/7 Bengali live chat support
- Email: [email protected]
- Full confidentiality is guaranteed
- A trained team is here for you
Our support team will keep your information completely confidential and will assist you with empathy.
How to Use the Safe Gaming Tools?
Follow the steps below to easily activate our responsible gaming features.
Log in to your account
Access your personal account at 7ace. If you do not have an account yet, register first and confirm your age.
Submit a request via live chat support
Contact our 24/7 live chat support to activate deposit limits, a time-out, or self-exclusion. Our team will act promptly.
Set limits as you prefer
Choose a daily, weekly, or monthly deposit limit that suits your needs. You can also set the length of your break yourself — from 24 hours up to permanent.
Receive confirmation
Once your request has been applied, you will receive a confirmation message from the support team. For self-exclusion, this takes effect immediately.
Review regularly
Review your gaming history once a month and keep a realistic budget and time limit in place for yourself.
Key Information on Deposits and Withdrawals
Responsible gaming starts with sound financial planning. Below are the key financial limits at 7ace.
7ace's Commitment
We believe every player deserves a safe and enjoyable experience. Toward that goal, we uphold the following commitments:
- Minors are not permitted to create an account
- Automatic alerts are issued when problematic gaming behaviour is detected
- Deposit limits can be lowered at any time and take effect immediately
- Self-exclusion requests are processed promptly
- The support team maintains full confidentiality
- SSL encryption and fair play are ensured
Healthy Gaming Habits
Responsible gaming is not just about setting limits — it is a mindful way of thinking. Keep the following tips in mind:
- See gaming as entertainment, not a way to earn money
- Set a daily budget and time limit in advance
- Avoid gaming when drinking or under mental stress
- Do not forget to spend time with family and friends
- Accept losses when they happen — do not rush to recover them
- Take regular breaks and focus on other hobbies
Responsible Gaming FAQ
Answers to common questions about our responsible gaming policy are provided here.
Play Safely — with 7ace
Enjoy the fun of entertainment without losing control. Browse our games, speak with the support team, or read our FAQ to learn more.
For players aged 21 and above only. Please play responsibly.